Published Wednesday, 05 September 2012
Ryanair chief executive Michael O'Leary. (© Getty)
More than half a million users of the social networking site showed support for the woman, who was charged €60 for each boarding pass before being able to fly home from a recent holiday in Alicante.
"I had to pay €300 for them to print out a piece of paper," she said in her Facebook post.
"Please 'like' if you think that's unfair."
The passenger in question explained that she had printed boarding passes for her outbound journey, but was unable to print the return passes because her holiday was more than two weeks long.
Ryanair only allows the passes to be printed a maximum of 14 days in advance.
But, according to The Independent, Mr O'Leary has hit out over the issue with a foul-mouthed rant.
"As you know, there are no internet cafés in Alicante, there are no hotels in Alicante that would provide print-outs and no fax machines so that some friend or colleague at home could print them out and fax them down to you," came his sarcastic response.
He claimed that 99.98% of passengers did print out their passes, adding: "To those who don't, we say quite politely: 'Bugger off'."
Mr O'Leary also revealed he had responded to a request from the woman for compensation and a goodwill gesture by saying: "It was your f***-up."
Ryanair has often hit the headlines in the past for its approach to fares and added charges, recently adding a levy to offset the costs of having to pay compensation in the event of flight delays.