In her first ever interview, Lauren Baird poignantly tells correspondent Jane Loughrey: "All my friends have mummies and daddies and I don't.
"I have never been able to call anybody mummy or daddy."
Her mum Evelyn Baird and dad Michael Morrison, both aged 27, were killed in the IRA attack at a west Belfast fish shop which also claimed the lives of seven other innocent victims.
The youngest of those killed was the couple's seven-year-old daughter Michelle.
The family had gone out to buy a wreath for Michael's father who had died just two days earlier.
But the blast was to leave both Lauren and her then nine-year-old brother Darren orphaned.
"I was only a baby, so I didn't really understand what was happening," Lauren says.
I never knew any different. But still, to think back ... All my friends have mummies and daddies and I don't.
The morning of 23 October 1993 had started out like any other. It was a busy Saturday and the Shankill Road was bustling with shoppers.
Shortly after 1pm, two men - dressed in white coats so they would look like delivery men - walked into John Frizzell's fish shop carrying a bomb.
The IRA would later claim their target was a meeting of the loyalist UDA's inner council in an office upstairs. But, primed with an 11-second fuse, the device detonated before the bombers could escape.
Between the blast itself and the subsequent collapse of the building, nine innocent people were killed and 57 others were injured - many seriously.
Fishmonger John Frizzell, 63 and a married father-of-three, died alongside his 29-year-old daughter Sharon McBride. His wife survived, having left the shop minutes before the blast.
Sharon left behind her husband and their young daughter.
George Williamson, 63, and his 49-year-old wife Gillian had moved home just days before and were out shopping for curtains at the time of the bomb attack. They both died at the scene.
Leanne Murray was just 13 and was shopping with her mother Gina when she ran ahead to the fish shop. After the explosion, her mum searched frantically for her - four hours later she was identifying her daughter's body in the morgue.
Married mum-of-two Wilma McKee, 38, survived the initial blast but died in hospital as a result of her injuries a day later.
One of the bombers, Thomas Begley, was also killed by the explosion. His accomplice Sean Kelly was badly injured.
The office said to have been the target had been used by the UDA as its west Belfast brigade headquarters since the 1970s.
In the aftermath of the IRA attack, it was found to have been empty.
It is thought that the UDA had stopped using the premises weeks earlier due to security force surveillance.
The scene of the carnage was to stay with survivors and witnesses throughout their lives, as they desperately tried to free the injured from the rubble.
Charlie Butler helped with the rescue efforts, not realising the bodies of three members of his own family - his niece Evelyn, her partner and daughter - were beneath his feet.
He describes the day as the "beginning of the end" of the Troubles.
"We looked at it that hopefully it would have been the end," he says.
"Things have happened from then - maybe they haven't turned out the way we wanted, but from that day, I think Northern Ireland is a better place to live."
While this bomb attack was being planned, John Hume and Gerry Adams were talking peace. What seemed inconceivable that day - the IRA ceasefire - was only ten months away.
Jane Loughrey, UTV
Jane Loughrey covered the story of the Shankill bomb as a young reporter and recalls that a warning followed that the nationalist community would pay a heavy price for the slaughter.
And indeed, a week of reprisals marred life in Northern Ireland before culminating in another massacre - this time at Greysteel in Co Londonderry.
UFF gunmen burst into the Rising Sun bar in the village and opened fire, killing seven people.
"In just seven days, 23 people were murdered," Jane says.
"It was the highest death toll in any month since 1976 and threatened to blow the emerging and fragile peace process off course."
It was not until January 1995 that surviving bomber Sean Kelly was sentenced for his part in the Shankill bomb and handed nine life sentences.
The judge told him: "This wanton slaughter of so many innocent people must rank as one of the most outrageous atrocities endured by the people of this province in the last quarter of a century."
Kelly wrote a letter to the Irish News two weeks later expressing regret and repeating the IRA statement about the targets being UDA members.
He was released under the Good Friday Agreement in 2000.
On Sunday, he attended the unveiling of a plaque in north Belfast to his accomplice Thomas Begley.