Television Terms and Conditions
These terms and conditions only apply to UTV competitions featured online on
www.u.tv. u.tv also promotes ITV Network competitions which have different
Terms and Conditions, which can be found
You are deemed to accept these terms and conditions when you enter a competition,
together with any specific terms for such competition which may be mentioned on-air,
in any messages or on this website ("Competition Information").
If you do not agree with any of these terms and conditions then you should not enter
the competition. If there is any inconsistency between these competition terms and
conditions and any such Competition Information, the Competition Information shall
These terms and conditions may be amended or varied at any time without prior notice.
Any changes will be posted on UTV's website www.u.tv. It is your responsibility
to ensure you review these terms and conditions regularly to familiarise yourself
with any changes. We recommend that you print and store or save a copy of these
terms and conditions for future reference.
1.1 Entry is open to residents of Northern Ireland (NI) and the Republic of Ireland
(ROI) aged 18 years or over unless otherwise specified.
1.2 Employees of UTV and any associated group companies, prize sponsor and/or agencies
associated with our competitions and their immediate families are ineligible to
enter. Any such entries will be invalid. For these purposes, immediate family includes
partner, grandchild, child, brother, step-brother, sister, step-sister, parent,
step-parent, or grandparent of you or your partner or anyone noted as next of kin
on any legal document.
1.3 UTV reserves the right to require proof of age and evidence to verify the identity
of an entrant at any time, and may use any reasonable channels and methods available
to carry out checks of any details provided by entrants.
1.4 The opening and closing date and time for entries is as indicated in the Competition
Information. Any entries received before or after these times will be disregarded.
1.5 Entry to the competition must be by the applicable method and in accordance
with the deadlines as indicated in the Competition Information.
Entry is usually by the following method, subject to the Competition Information:
- Premium rate telephone numbers
- Web entry
Unless otherwise indicated in the Competition Information entry by post, email,
red button, SMS, or WAP is not available.
2.1 Premium Rate Telephone Entry:
Phone entrants are required to call the premium rate telephone number as indicated
in the Competition Information, and follow the instructions in the recorded message.
Entrants will be required to leave an answer to the relevant competition question,
their full name, address and a daytime contact telephone number. The charge per
call will be as indicated in the Competition Information. UK call costs are based
on using BT network phones. Calls made from mobiles and payphones in the Republic
of Ireland may vary. The total cost will be dependent on the entrant's network.
Other landline and mobile operators' network charges may vary. UTV does not accept
responsibility for any call charges. Entrants must have the permission of the bill
payer before calling. Once the premium rate telephone number is dialled and the
entrant is connected, you will be charged the cost of entry (together with any applicable
alternative network or mobile operators' charge). UTV does not accept responsibility
for any interruption to any telephone call which is beyond its control. Entrants
may be able to enter the competition from outside Northern Ireland and Republic
of Ireland (although entry is restricted to NI / ROI residents) but charges will
depend on the relevant service provider's international call rates. There is no
warranty that the service is available or appropriate for use in locations outside
NI and ROI.
2.2 Web Entry:
Web entrants are required to follow the instructions on the UTV website as indicated
in the Competition Information. Entrants will see a message confirming their entry
to the competition when they have completed the online entry form. Web entrants
will be required to answer a question to the relevant competition and supply their
name, email address, home address and a contact telephone number along with any
other details. There is usually no charge for website entries.
3.1 Any entries which are incomplete, incorrect, inaudible, incomprehensible, or
not received by UTV by the due deadline will be void.
3.2 An entry to the competition will be deemed to be invalid where an entrant has
evaded payment of any applicable entry charges.
3.3 In the event of any fault, mistake, misunderstanding or dispute concerning the
correctness or acceptability of any answers given by entrants, or the operation
of any part of the competition, network or phone system, the decision of UTV shall
be final and no correspondence will be entered into.
3.4 UTV will not be liable to reimburse expenses incurred in making an entry and
no refund will be made for the cost of any entry.
3.5 UTV reserves the right to reject bulk entries.
4.1 Only one prize per person is permissible, except where otherwise stated in the
4.2 The prize is as specified in the Competition Information. The winner is solely
responsible for all insurance, applicable taxes and for any costs, expenses and
charges not included in the prize description in the Competition Information. The
prize is also subject to any terms and conditions of the manufacturer or supplier.
4.3 The winner is randomly selected from all the correct and valid entries, the
draw will take place on the date indicated in the Competition Information.
4.4 The winner will be notified on the date the winning entry is selected or as
soon as practical thereafter, or as otherwise indicated in the Competition Information.
You will be contacted on the phone number provided when entering the competition.
You will be asked to specifically confirm that you are resident in NI or ROI, that
you are not related to any UTV employee or prize sponsor employee and that you are
aged at least 18 years of age or otherwise if stated in the Competition Information,
dependant on the competition. You will have a specified fixed time period in which
to claim your prize, usually 20 days unless otherwise specified in the Competition
Information. Failure to respond within the specified time period may result in forfeiture
of the prize although UTV will make reasonable efforts to contact the winner to
ensure this does not happen. However, UTV reserves the right to offer the prize
to the next eligible entrant and thereafter until a winner is found.
4.5 UTV may refuse to provide a prize, or may seek its recovery, in the event of
non-entitlement under these Terms or an entrant's breach of these Terms, or the
Competition Information, or fraud or dishonesty.
4.6 UTV reserves the right in its sole discretion to withhold delivery of a prize
until proof of eligibility and identity has been confirmed and to disqualify the
entrant in the event this is not provided, within any period specified by UTV.
4.7 UTV endeavours to deliver the prize to the winner within twenty eight (28) days
from the date of the claim, unless otherwise specified in the Competition Information.
Delivery restrictions may apply to specific competitions.
4.8 No cash equivalent or alternative prize will be given and the prize is non-transferable
and non-exchangeable. However, UTV reserves the right to change the prize due to
circumstances beyond its control or to offer an alternative of similar value.
4.9 Where the prize includes a cheque, such cheque will be made payable to the name
of the winning entry in pounds sterling or euros at prevalent exchange rate. A cheque
prize cannot be made payable to any third party. No other form of payment will be
5.1 Nothing in these terms and conditions restricts your statutory rights as a consumer.
For more details on your statutory rights you should contact your local Trading
Standards Office or Citizen's Advice Bureau.
5.2 UTV excludes liability for any fault, malfunction, damage, loss or disappointment
suffered by any entrant howsoever arising from participating in any competition
whether due to any error, omission or other cause by UTV, its employees, agents
or others to the fullest extent permitted by law. In particular, UTV is not responsible
for any damage or loss caused to an entrant where such damage or loss is not reasonably
foreseeable including where the damage or loss results from UTV's breach of these
terms and conditions.
5.3 In the case of a technical fault which results in a caller being charged and
not entered in the competition, UTV will make every effort to ensure that all callers
affected are contacted and refunds organised. If a caller has withheld their number,
we will provide a refund upon receipt of a phone bill showing the charge. Where
a caller cannot be contacted, the amount of the refund will be donated to charity.
5.4 UTV does not accept liability for any damage or loss caused to you where you
are not entering into a competition as a consumer.
5.5 UTV cannot promise that the various processes involved in providing the competition
will be free from errors or omissions nor that they will be available uninterrupted
and in a fully operating condition at all times. These services may be suspended
temporarily and without notice in the case of system failure, maintenance or repair
or for reasons reasonably beyond the control of UTV. UTV will not be liable to you
or to any other person in the event that all or any part of these services are discontinued,
modified or changed in any way.
5.6 Nothing in these terms and conditions shall exclude or limit UTV's liability
for death or personal injury caused by their staff or supplier's negligence or for
6.1 In the event that any entrant does not, or is unable to comply with these Terms
and Conditions or the Competition Information, UTV shall be entitled at its sole
discretion to disqualify such entrant, without any further liability to such entrant.
Entrants must comply with any directions given to them by UTV including in relation
to any and all relevant laws, rules and regulations, and where applicable, compliance
with the Ofcom Broadcasting Code.
6.2 These terms and conditions are available in English only and shall be exclusively
governed by and construed in accordance with the laws of Northern Ireland.
6.3 Please note that calls may be recorded to ensure that competition entries are
captured and for staff training and quality control purposes.
6.4 UTV reserves the right to withdraw or amend any competition as necessary due
to circumstances outside its reasonable control.
6.5 Competition winners may be required to take part in publicity activity associated
with the competition. UTV (or any third party nominated by UTV) may exercise its
sole discretion to use the winner's (and, if applicable, their companion's) name
and image and their comments relating to the prize and competition experience for
future promotional, marketing and publicity purposes in any media without notice
and without any fee being paid.
7.1 Information and data which is provided by entrants when they enter ("personal
data") will be held and used by UTV, the UTV group of companies and their suppliers
and contractors in order to administer the competition. Entrants' personal data
may also be passed to their mobile phone provider or to relevant regulatory bodies,
the police or other authorities in the course of the investigation of any complaints
or suspected unlawful activity or where requested by the phone provider in connection
with the billing arrangements for the competition. Aggregate and non personal data
may also be used for the purpose of undertaking market research or in facilitating
reviews, developments and improvements to relevant services.
For a hard copy set of these terms and conditions or the name of previous winners,
please send a SAE to UTV at the address below including the name of the competition,
as specified in the Competition Information.
The Promoter is: UTV Limited, Ormeau Road, Belfast, BT7 1EB. (Registered in Northern
Ireland. No NI 4230; VAT No GB 251835854) unless specified otherwise in the Competition
Any viewer enquiries should be notified to UTV Television on +44 (0) 2890 328122.