Published Friday, 22 June 2012
We’re sorry. This video is unavailable from your location.
Are you in Northern Ireland?
1. Why is my postcode required?
We are asking you to insert your postcode before watching some videos to confirm
you can access the video content via u.tv.
This is because some videos on u.tv
are only available in Northern Ireland.
Don't worry, we won't store or use this information for any other purpose.
If you are not in Northern Ireland, the content may be available to watch at itv.com or stv.tv.
2. Why am I directed to itv.com
or stv.tv when I try to view certain
The videos, which are not available on u.tv
to users outside Northern Ireland, will be available to those users on itv.com (for users in England and Wales) or stv.tv (for most users in Scotland).
We need to know where you are in order to make sure you are getting the right content.
If you think we've got your location wrong, then please
Need more help? Contact us
Around 80 of the bank's branches will be open until 7pm on Friday to assist those customers affected by the problems.
However there is now a backlog of automated payments, which Ulster Bank said it will be working throughout the weekend to clear.
Some salary transfers and welfare benefits were amongst the delayed processes.
The latest statement reads: "Due to a systems issue, Ulster Bank is still experiencing delays in updating customer balances and automated payments.
"To assist customers who are unable to get to their branch during working hours approximately 80 of our branches will open this evening until 7pm.
"Over the weekend we will endeavour to clear the backlog of automated payments to ensure our customers' balances are up-to-date and that we are operational on Monday morning.
"Customers who have incurred fees or charges as a result of this issue will be fully refunded in due course."
Ulster Bank has apologised over the problems, which emerged on Wednesday after a number of angry and anxious customers contacted UTV.
Some payments were delayed for up to 24 hours until Friday 22 June.
The bank said it is trying to minimise the impact.
However many remain concerned about the knock-on effects of not being able to withdraw funds, pay bills on time, or of inadvertently finding themselves "in the red".
"We appreciate that this is having a significant impact on many of our customers and customers of other banks and we again apologise unreservedly for this," the bank added.
"We will continue to update our website with information for our customers. For further information please log on to www.ulsterbank.co.uk."
Meanwhile the Social Security Agency has advised benefit customers caught up in the problems that funds should be available to them at their local Ulster Bank branch.
A spokesperson said: "Benefit customers only need to bring ID with them when visiting their local Ulster Bank branch.
"They do not need a proof of benefit payment from their local Social Security Office and staff at Ulster Bank will not require this information to make a payment over the counter."
The agency said the funds will be subject to a limit.