Ulster Bank customers refunded

Ulster Bank customers refunded

Ulster Bank has refunded customers affected by a technical glitch which resulted in duplicate transactions at ATMs over part of the Easter holiday period.

The bank said that it was aware of an issue between 4.15pm on Monday and 4.15pm on Tuesday.It is understood that some customers had money deducted twice from their account after making a withdrawal at an ATM.On Friday morning, a spokesperson for Ulster Bank said that affected customers had been refunded overnight.Ulster Bank, a subsidiary of the Royal Bank of Scotland Group, has previously had to apologise for glitches - including in December past, when customers were left without the use of their debit or credit cards and online services and smartphone apps were also affected.That came after a major technical fault in June 2012 which left hundreds of thousands of customers without proper access to their bank accounts for weeks and resulted in a pay-out of £18m.CHAR(13) + CHAR(10)

© UTV

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