PSNI launches non-emergency number

Published Monday, 24 March 2014
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The Police Service of Northern Ireland has launched a new non-emergency telephone number.

PSNI launches non-emergency number
The new number 101 was launched on Monday. (© Pacemaker)

The number 101 should now be used to contact the police regarding issues that are not of an urgent nature.

It replaces the 0845 600 8000 number which was in use for several years.

The PSNI hopes that the introduction of the new shorter number will free up the 999 service for real emergencies.

Chief Constable Matt Baggott said that it will offer real benefits for the public and greatly simplify how people contact the police service.

"We see the introduction of 101 as another step toward our ambition to deliver the finest personal policing service. One of the biggest benefits for people in the community is that they will have an easy to remember number that they can call from anywhere in Northern Ireland at any time," he explained.

"We would urge everyone to use the new 101 number which will help to free up the 999 system for genuine emergencies such as reporting a crime that is in progress, or a situation where somebody is in immediate danger.

"By making it clear when to dial 101 non-emergency and when to dial 999 we can ensure that real emergencies are dealt with appropriately resulting in a much more efficient and effective service."

© UTV News
Comments Comments
Stewart in Belfast wrote (307 days ago):
Have used non emergency number before for a case.Police on scene very quickly.
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