First Trust announce bank closures

Published Wednesday, 20 February 2013
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First Trust Bank has announced that it will close a further six branches in Northern Ireland.

First Trust announce bank closures
Six First Trust locations are to close as part of a branch review. (© Pacemaker)

Branches at Cregagh Road in Belfast, Ballyclare and Limavady will shut in May, while outlets in Larne, Holywood and Fortwilliam in Belfast will close the following month.

Staff employed at the branches will be relocated to other outlets or offered voluntary severance.

A dedicated helpline number will be provided for customer queries on the closures.

Last year, between October and December, five branches closed and staff were relocated. Over 40 branches shut in 2012 in the republic.

In a statement released on Wednesday, the bank said that customer account numbers, sort codes, or the existing operation of their accounts will not be affected.

Customers will be informed by letter that their accounts will be automatically transferred to the nearest First Trust branch.

Gerry McGinn, the bank's Managing Director, said the bank continues to retain a very strong network of branches throughout Northern Ireland.

"Regrettable as they are, the closures are part of an ongoing strategy to bring the Bank back to a sustainable operating model and will not involve compulsory redundancies.

"Like all retail businesses, we must constantly review our costs in order to move forward as a more streamlined and sustainable organization," he added.

Mr McGinn explained that the detailed review of the branch network considered "how customers are using our branches and how they're adapting to our continuing innovations in technology."

"It is never an easy decision to close branches and our focus is on minimising inconvenience to our customers and continuing to provide them with a professional, efficient banking service."

© UTV News
Comments Comments
erma gorman in ballymoney wrote (570 days ago):
ive been with first trust bank in ballymoney for 28 years and now there closing it which means i have to travel 10 miles to go to the one in coleraine its so unfair
Joanne in Limavady wrote (703 days ago):
I work full time and this will mean if i need to go to the bank other than to ATM i will have to take time off work.I will have the choice of going to Londonderry 17 miles away or Coleraine 14 miles away There are 3 other banks in town and i will be transfering to one of them Why should i be inconvenienced when i have a choice
David in Castlereagh wrote (703 days ago):
They closed Castlereagh Road branch, now the Cregagh Road, are they trying to drive loyal customers away altogether? They say its a long way to Tipperary - it's even a longer way to a First Trust bank.
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