Burglary prompts bogus caller warning

Published Wednesday, 30 July 2014
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NI Water has called on customers in Lisburn to be extra vigilant after an elderly woman was burgled by bogus callers.

Burglary prompts bogus caller warning
NI Water is advising customers to always check the ID of callers. (© UTV)

Three unknown males claiming to be working for the water service forced entry to an apartment in the Gregg Street area shortly before 3pm on Tuesday and escaped with a sum of money.

The elderly resident, a woman in her 80s, was not injured during the incident but was left badly shaken.

Customers are being advised that if a caller comes to the door claiming to be from NI Water, Water Service or the Water Board, they should ask to see their identification and check this without letting the caller inside.

Liam Mulholland, Head of Customer Services at NI Water, said: ''It is unusual that someone claiming to be from NI Water will call to your door.

"If, however, this does happen, simply call our customer helpline on 08457 44 00 88 to confirm with staff whether the person is in fact genuine. When you are phoning to clarify the ID, our Customer Service staff will check the name; serial number and date of issue.

''Don't be afraid to check the ID. Genuine callers won't mind waiting while you do. Never allow anyone access to your property unless you are sure of who they are.''

A 29-year-old man was arrested on suspicion of aggravated burglary at the Market Square area on Tuesday night and is in police custody.

Anyone with any information about the incident is asked to contact CID in Lisburn Police Station on the non-emergency number 101 or anonymously through Crimestoppers on 0800 555 111.

© UTV News
Comments Comments
Blair in Belfast wrote (158 days ago):
Please advise the elderly or vulnerable people, do not even open your door. If possible speak through your front window to any unsolicited callers. If you have a family member or friend who could be targeted, club together to buy a front door intercom phone that would allow the person to check who's calling without even getting up from their chair. Our elderly deserve our help and are often too proud to ask for it.
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