30 jobs axed as Derry call centre closes

Published Wednesday, 19 March 2014
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Around 30 workers are to be made redundant in Londonderry as it is confirmed that Rigney Dolphin is set to close its call centre in the city.

30 jobs axed as Derry call centre closes
30 call centre staff will be made redundant in Derry. (© Getty)

The news was confirmed in a written answer by Enterprise Minister Arlene Foster to Sinn Féin MLA Maeve McLaughlin.

The current workforce of 30 staff will be made redundant over the next couple of months.

Invest NI provided £1.2m in 2010 to support the Irish company setting up the base in the city, with a promise to create 297 jobs over three years.

"The job losses are deeply regrettable and are as a result of a commercial decision taken by the company in light of difficult trading conditions and increasing competition in the Business Process Outsourcing market," Ms Foster said.

"The promoters do not believe, from a commercial perspective, that they can sustain the site in Londonderry any longer.

"Invest NI will continue to work proactively with other stakeholders in the area, including the Department of Employment and Learning, Council, Chamber of Commerce and the local Enterprise Agency, to assist those staff affected by the closure and also to promote the wide breadth of support available to businesses in the area to stimulate and encourage employment opportunities in the locality."

Ms McLaughlin said the job losses are "a body blow to the workers and their families".

She said: "We need to ensure that the workers receive their full redundancy entitlements and I will be working closely with Invest NI and others to ensure that staff get the maximum support."

Foyle SDLP MLA Colum Eastwood said the news was "devastating" for those local workers.

"It is also another huge blow for Derry's economy which continues to feel the bite of decades of neglect in terms of investment in infrastructure and job creation," he said.

"The news that a company which has benefited from Invest NI funding is to cease operations in Derry after such a short period of time is concerning.

"This situation raises questions, once again, over how many jobs announced or promoted by the Department of Enterprise Trade and Investment and Invest NI are actually being created on the ground. It also confirms the need for more focused investment in creating jobs which are sustainable."

© UTV News
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3 Comments
realistic in planet earth wrote (123 days ago):
@peter in derry, agreed 100%. why can't invest ni and such help people who live here , who spend their profits here, who have an interest in staying here? foreign investors are indeed taking the p**s!
Mark in Belfast wrote (123 days ago):
Peter : This is what every large company that comes to NI (Or indeed other areas in the UK) does. InvestNI pumps in large amounts of taxpayers money to attract business. When the INI money and terms run out, the businesses leave to wherever else the local authorities will subsidise them; it's simple economics.
peter in derry wrote (125 days ago):
Investni gave this company 1.2mil, i know this company never employed more than 60 ppl at any one time although the deal with investni to get the money was that they build the numbers upto 400 which just never happened..now 1.2mil over 3 years would mean that invest ni paid half of the wages to the companys employees for the duration that they were in derry...is investni going to recoup this money for not honouring their agreement or has this company pulled a fast one with investni and now the investni money is finished they have decided to pack up and leave the north and go bk down south were they also get funding from rep of ireland government where the company also resides? This company obviously pulled the wool over the eyes of investni!
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